All prices are given in USD.

It takes us between 24-48 hours on average to process your order and transport it to our carrier's sorting facility. It may take up to 5 to 10 business days once processed to ship. Once your order has been processed by our shipping department, we cannot make any changes (including the address). We only deliver to the address you provided at check-out. If you have any questions, email us at Support@itemza.com

We offer 100% money back guarantee only if you receive the product defective or damaged. You have 14 days to return the product to us for a full refund. You must return the product at your own expense. Once we have received the product , we will give you a full refund of your original purchase. Please include all names and order numbers on the returned packages. Please note: if your package is on the way, you must wait for it to arrive and ship it back before you can receive a refund.

You can cancel your order without incurring any costs, however, you must cancel your order before it ships.

If you entered an incorrect address, wait for the order confirmation email. Once you have verified that the address provided is incorrect, please notify us by email at Support@itemza.com. If the address provided is incorrect, we can change it within 24 hours. No refund will be given after 24 hours.

Delivery takes about 5-10 business days to Europe, U.K and USA. Shipping to other countries may take additional time.

Surely! We are here for you! Please email us at Support@itemza.com. and we'll be happy to help.